If you are experiencing technical difficulties on your end, please read "problems with uploading" noted below. If you still cannot resolve the problem, please call eSO at 416-736-5831 immediately. If you experience difficulties outside of regular business hours, you may e-mail your assignment to the eServices Office at: email@example.com
. Please include your cover sheet information in the body of the e-mail, as the e-mail will be your cover sheet. If necessary, your assignment can also be faxed to eSO at 416-736-5637. Please make sure you only submit your assignment ONE TIME
Things to heed when submitting assignments on-line:
- No spaces in file name
- MS Office or PDF attachments only
- Use Internet Explorer or Chrome only
- Remove pop-up blockers
The eServices Office will produce hard copies of the online submissions and pass them on to the instructors to be marked. All assignments are date stamped and a record of your submission is kept. We also log the date when assignments are returned to students. All assignments will be returned as scanned PDF attachments via your York U student e-mail account. You may view Adobe PDF files on your desktop or on the Web by downloading the Adobe Reader
For assignments that are marked online, students can log into Assignment Upload to review their grade and instructor comments.
You will be required to fill an assignment cover form on the Assignment Upload Website. Assignment cover forms are produced online by filling out your personal contact information. Include your full name, student number, mailing address, phone numbers, and York U e-mail address. In addition, please include your course information i.e. course identification number and title, course instructor/tutor, due date and the number of pages. Please note many of the fields will be required and if not completed, your assignment cover form will not be produced.
ONLY ONE assignment submission is necessary. Please do not send assignments to us via other means, as this only leads to confusion. Please ONLY use the online submission method of delivery. Do not hesitate to contact us if you have any questions.
Students can log back in to the Assignment Upload Website to review all previous successful assignment submissions.
Assignments that have been submitted via the Assignment Upload Website will receive an automatic confirmation receipt. The electronic system in place will have a record of your submission, including the date and time. Students can review their submissions on the same website. If there are any problems with your submission we will be sure to contact you by phone or via e-mail. Students should also keep a copy of their confirmation and keep back up copies of their assignment files. Students can sign in to the Assignment Upload page anytime to view previous submissions for their distance education courses and view the confirmation numbers for assignments that have been submitted through the site.
You need to be able to supply us with your confirmation receipt of submission, or any other documentation validating your claim. If you had a technical problem, and submitted it by e-mail, please keep your e-mail records. It is your responsibility to be certain that your assignment was successfully submitted and ON TIME.
Most course instructors/teaching assistants will deduct marks for late papers, unless official documentation is provided for sufficient reasons. Some courses also address a specific time for assignment due dates. The DUE DATE recorded by our office is the official received date for your assignment submission. Any questions regarding late assignments can be directed to the instructor of the course.
All assignments require approximately two-week turn-around time. The process of grading, recording and e-mailing takes place during this duration. All marked papers will be returned to students via their York U student e-mail account. Students should note that if they submit late papers, the turn-around time will also be delayed. Ensure that there is enough room in your York U e-mail inbox to receive your graded assignments/midterm exams.